Frequently Asked Questions
Not sure about something? We’re here to help. Read our frequently asked questions and answers about Pudl.
Product Information
What is the Pudl Suit?
The Pudl Suit is the first of its kind; a fully waterproof, breathable, all-season outerwear essential designed to make bad weather irrelevant.
What are the benefits of the Pudl Suit?
The benefits of the Pudl Suit are:
- Enjoy the outdoors in any weather. The Pudl suit is fully waterproof and breathable. It keeps you dry in sustained, heavy rain and wind for prolonged periods.
- Enjoy the outdoors all year round. The Pudl suit’s removable fleece lining and off shoulder straps makes it adapt to every season. From frosty winter mornings to breezy spring showers. From cold rainy dog walks to bike commutes.
- Impeccable User Experience. Wild Wee Zip and Quick Exit feature means 'sit down wee-ers' don't have to take the whole suit off when nature calls and the full length front zip provides easy access for those 'stand up wee-ers'.
- Low cost per wear. The Pudl suit is unisex and its one piece that replaces three: your winter coat, light rain jacket, and waterproof trousers all in one. It's the best value you’ll get from a piece of outerwear ever.
How does the Pudl Suit work?
See how the Pudl Suit works in this video.
What is the size and fit of the Pudl Suit?
The Pudl Suit comes in three sizes: S/M, M/L, and L/XL. See the size chart here. It has a snug fit enabled by adjustable waist, adjustable ankle, and wrist straps, and oversized style.
What fabrics are used to make the Pudl Suit?
The Pudl Suit's outer layer is treated with a C0 Durable Water Repellent (DWR) coating, a new generation finish that’s completely free from PFAS. The Pudl Suit uses recycled polyester for the shell and recycled sherpa fleece for the removable lining, giving new life to existing materials while reducing waste. Learn more about our commitment to Sustainability here.
Why is The Pudl Suit the best option to buy?
To learn why The Pudl Suit is the best option to buy, see this product comparison chart.
Purchasing Process
How can I buy the Pudl Suit?
Pudl Suits are only available via pre-order. To pre-order a single Pudl Suit go this product page. To pre-order bundles go this product page. To pre-order a custom Pudl Suit go this product page.
Why is the Pudl Suit only available by pre-orders?
As a small, independent brand, Pudl will continue to grow through limited pre-order drops, with our next order being placed March 2026. There are two big reasons we work this way:
It’s the Most Sustainable Way to Produce
Pre-ordering means we only make what’s needed. No excess stock. No wasted materials. No unsold garments heading to landfill. It’s a slower, smarter, more responsible way to build an outerwear brand and it keeps our environmental footprint small.
It Helps Us Grow the Right Way
As an independent founder without big investors behind me, pre-orders allow Pudl to stay financially sustainable while offering the highest quality materials and construction. It lets us invest in the product, listen to our community and grow intentionally rather than rushing to scale.
Which payment methods are accepted?
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How do I track the status of my pre-order?
Just email us at hello@pudl.co or message us via the live chat with your order number and we will give the status of your pre-order.
Returns & Exchanges
What is Pudl's returns and exchanges policy?
Pudl offers a hassle returns and exchange policy. You can request a return within 14 days of receiving your order. Read our full returns and exhanges policy here.
How do I start a return or exchange?
Just email us at hello@pudl.co or message us via the live chat with your order number and what you’d like to do. We’ll guide you through the next steps.
Shipping & Delivery
What is Pudl's shipping and delivery policy?
Pudl offers free Shipping on all orders. Read our full shipping and delivery policy here.
How long will it take to deliver my Pudl Suit?
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What countries do you deliver to?
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Account
How can I create an account?
To create an account please sign up here.
I forgot my password. How do I reset it?
If you forgot your password, click here and then click on the link called "Did you forget your password?". Enter your email and we will send you an email to retrieve it.
How can I update my account information?
To update your account information, sign in here and then update your account information and settings.